Customer Care

CONTACT US

support@rawearthwildsky.com


SHIPPING


Our shipping is fast, inexpensive, and easy on the earth. A low flat rate fee of $10 is charged per order and the item is shipped out within 2-3 business days via Priority Mail for arrival within 7 business days of purchase. Orders over $175 will receive free shipping.

If you have a special shipping request for your order, please email us at support@rawearthwildsky.com and we will try to accommodate you. Some additional shipping charges may apply. At this time we are unable to deliver to international addresses.

ABOUT OUR PACKAGING
Raw Earth Wild Sky is mindful of the impact shipping has on the environment. We use the smallest amount of packaging possible to deliver your items safely. Our shipping containers are either reused boxes from local businesses, Cradle-to-Cradle certified USPS boxes, or high post-consumer content recycled envelopes. All clothing items are wrapped in recycled tissue paper.

Above all, we try to keep our ecological footprint small and keep unnecessary packaging out of the waste stream.

RETURNS & EXCHANGES
We want you to love the items you buy from Raw Earth Wild Sky. If you are unsatisfied or would like a size exchange, please return your unused and unworn items within 30 days of purchase. Simply re-pack your items in their original packaging including the packing slip and send it to the address printed on your packing slip. We highly recommend insuring your return merchandise, as Raw Earth Wild Sky cannot be responsible for items we don't receive. Customers are responsible for return shipping costs.

When we receive your package we will promptly process the return or exchange. Refunds will be credited back to the card used to make the original purchase. Please allow one to two billing cycles for your account to be credited.


SECURITY
Raw Earth Wild Sky is committed to your security online. Our shopping cart services are Secure Socket Layer (SSL) encrypted to ensure your privacy.

SALES TAX
Orders shipped to California will incur sales taxes applicable to the county the products are being shipped to.

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